HallAxis Terms of Service
Last updated: 3 September 2026
HallAxis provides hosted software for exam timetable management, room planning, invigilator allocation and related operational outputs for schools and exam centres.
Subscriptions
New centres may receive a 7-day trial. Paid access is offered on the subscription plan selected at checkout. Charges recur at the stated monthly or annual interval until cancelled.
Customer responsibilities
Customers are responsible for the accuracy of timetable, room, candidate and staffing information they enter or import, and for checking operational outputs before use in live examinations. HallAxis is an administrative planning tool and does not replace awarding-body or JCQ requirements.
Availability
We aim to provide a reliable hosted service but cannot guarantee uninterrupted availability. Planned maintenance, third-party outages or security events may temporarily affect access.
Account security
Customers must keep account credentials secure and restrict access to authorised staff. Suspected unauthorised use should be reported promptly to support@hallaxis.co.uk.
Billing and cancellation
Subscription billing is handled through Stripe. Customers may cancel through the available billing controls. See the Cancellation & Refund Policy for further details.
Acceptable use
The service must not be used unlawfully, to interfere with other users or systems, or to upload content the customer is not entitled to process.
Contact
For product, account, billing or service enquiries, email support@hallaxis.co.uk.
Changes
These terms may be updated as the service develops. Material changes will be reflected on this page.